Privacy Policy

Introduction

Wallace Insurance Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, address, phone number, and email address
• Social Security number and date of birth
• Driver's license number and driving history
• Insurance history and claims information
• Financial information for payment processing
• Property details and vehicle information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide insurance quotes and policy services
• Process applications and manage your account
• Communicate with you about your policies and claims
• Improve our website and services
• Comply with legal and regulatory requirements
• Prevent fraud and enhance security
• Send marketing communications (with your consent)

Information Sharing and Disclosure

We may share your information with:

• Insurance companies and underwriters to provide quotes and coverage
• Service providers who assist with our business operations
• Regulatory authorities and law enforcement when required by law
• Credit reporting agencies and fraud prevention services
• Third parties with your explicit consent

We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure servers and network infrastructure
• Regular security audits and assessments
• Employee training on data protection practices
• Access controls and authentication procedures

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences, though disabling cookies may affect site functionality.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Opt-out of marketing communications
• Data portability
• Restriction of processing

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: